Shipping & Payment Info

By placing an order on the AVIONI website, you acknowledge that you have read, understood, and agreed to our shipping and delivery policy. This includes adherence to all its terms and conditions. All our shipments are subject to the policies and terms provided by our shipping and delivery partner. AVIONI cannot be held responsible for any claims or compensation once the order is confirmed, the beneficiary is notified, or the customer receives the order unless in the following case:

- If the received item is damaged or defective, you can request a return through our customer service channels for inspection and processing of the return or replacement. Return, exchange, and cancellation policy apply.

You can only return the product within 14 days from the date of purchase, provided the product is in its original condition, with the purchase receipt.